Claims and debt recovery
Get paid for what you sell
When you insure your accounts receivable with Euler Hermes ACI, you can count on being paid for what you sell, even if one of your covered accounts suddenly faces insolvency or is otherwise unable to pay.
Whether your company is a small, medium or large business, Euler Hermes ACI is dedicated to helping you through the claims process. The Claims Group within Euler Hermes ACI is segmented to help large policyholders and first-time claims filers. This enables us to provide world-class customer service at the least cost to our customers.
The Large Claims Unit handles all pre-claim activity, large losses, and all claims for our larger policyholders. This unit allows us to concentrate on the high value claims that have the greatest impact on customers and to provide customized services. Similarly, the First-Time Claim Unit helps first-time filers receive specialized training to resolve their claim.
The Claims Group is committed to handling claims quickly and efficiently so as to help take the worry out of managing unexpected insolvencies and past due situations. Our recovery performance is better than industry norms.

